Salon Policies

Appointments must be cancelled or rescheduled at least 24 hours in advance.

We kindly ask that you arrive on time for your appointment.

While we do our best to stay on schedule, service times may vary depending on the complexity of the treatment and the condition of the hair. As a result, appointments may occasionally begin later than planned. We appreciate your understanding.

Your satisfaction is important to us. If you have any concerns regarding your service, please contact us within 15 days of your appointment so we can review the matter and provide a reasonable adjustment if appropriate.

Prices listed on our website are starting prices only. Final pricing may vary depending on hair length, thickness, condition, and the complexity of the service.

Some services may require a consultation before booking. For major color changes, corrective work, hair extensions, or other specialty services, we may recommend an in-person or virtual consultation.

Clients are kindly asked to inform us before their appointment of any allergies, sensitivities, scalp conditions, or previous chemical treatments. This helps us provide services in a safe and effective manner.

We accept debit, credit, and cash. Full payment is expected upon completion of the service.

To thoughtfully document the services we provide, before-and-after photos or videos may be taken. These materials may be used for promotional purposes and social media sharing only with the client’s consent.

Appointments booked online are subject to confirmation. We reserve the right to contact clients regarding scheduling adjustments when necessary.

Unless otherwise stated, promotions, discounts, and gift cards cannot be combined. Gift cards are non-refundable and must be presented at the time of service.